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How do I verify my investor status and complete my KYC?

To qualify as an investor with Alta, you will need to be verified as an accredited investor and complete know-your-customer checks with us. Here, we'll give you a sense of what to expect when you onboard with Alta as an investor.

To be considered an accredited investor under Singapore law, you will need to provide us documents providing evidence of such accreditation for our verification. The documents required will vary depending on the accredited investor type you claim. Generally, they include proof of net income or net assets. You will also need to read through our notification on what it means to be treated as an accredited investor and opt-in (i.e., provide consent) to being treated as one by Alta.

In addition to verifying your accredited investor status, we will also need to conduct 'know-your-client' checks on you. This requires you to send us your identification documents for our verification.

These are all mandatory requirements imposed by the Monetary Authority of Singapore. We appreciate your cooperation in this.

Once we verify all required documents, you may view deals on our site and invest.


Steps to complete one-time investor verification

You can upload the relevant documents from the list below as you sign up for an account for a guided process. 

Alternatively, you can send them across to investor.onboarding@alta.exchange for us to facilitate manual onboarding.

Rest assured all information will be kept strictly confidential and accessible within Alta only on a need-to-know basis.

 

Above: Starting page of Investor Verification Process 

 


Starting Individual Verification and KYC  

To begin the process, please sign up at app.alta.exchange. Please note that upon completion of the sign up process, you would be required to relog into the website and click the "verify identity" button  found on the web page to proceed with KYC verification. 

For Singaporeans

  • You can use Singpass to complete proof of identity and proof of address with MyInfo. 

For Foreigners (or Singaporeans without Singpass)

  • Your soft copy passport is required to complete proof of identity
  • Please upload a Certified True Copy (CTC) version, if available
  • Alternatively, if CTC is not possible, our compliance team will conduct the verification process via a video call
  • Please prepare a soft copy of your utility bill or bank statement dated within the last 3 months with your full name and residential address present, for proof of address

For Individual Investors, Corporate Investors, and Trust Investors, please refer to the sections below for more information on providing proof of source of wealth documents.

 


Accredited Individual Investor — By Net Personal Assets

The value of your net personal assets exceeds S$2 million (of the equivalent in a foreign currency), of which not more than S$1 million (or the equivalent in a foreign currency) comes from the net estimated fair market value of your primary residence.

Supporting Proof Required (all documents must be dated within the last 3 months unless otherwise stated):

(a) Savings & Deposits

  • Bank Statement

(b) Investments

  • Bank Statement

  • Central Depository (CDP) Statement

  • Brokerage Statement

  • Distributor Statement

(c) Fixed Assets

  • Property Tax Statements

Please note that under Singapore law, if you include the value of your primary residence in your net personal assets, the value of your residence will be taken as the lower of: (i) the residence’s value less any outstanding amounts in respect of any credit facility that is secured by the residence from the estimated fair market value of the residence; or (ii) S$1 million. 

(d) Other Assets (e.g., art, jewelry, etc.)

  • Documentary proof of ownership in your name, and the value of the asset(s)

(e) Documents for 'know-your-customer' clearance

These documents are required for 'know-your-customer' checks before you may invest in any deal. If you only wish to view deals for now, you need not submit these documents to be accredited.

  1. Clear copy of NRIC (front and back), current passport, or current driver’s license.

  2. Proof of current residential address (e.g., utility bill, landline phone bill, or bank statement). Please note that this must have been issued (i) within the last three months and (ii) display a name that matches the identification document provided. P.O. Box mailing addresses are not allowed.


Accredited Individual Investor — By Net Financial Assets

Your net financial assets exceed S$1 million (or the equivalent in a foreign currency)

Supporting Proof Required (all documents must be dated within the last 3 months unless otherwise stated):

(a) Savings & Deposits

  • Bank Statement

(b) Investments

  • Bank Statement

  • Central Depository (CDP) Statement

  • Brokerage Statement

  • Distributor Statement

(c) Documents for 'know-your-customer' clearance

These documents are required for 'know-your-customer' checks before you may invest in any deal. If you only wish to view deals for now, you need not submit these documents to be accredited.

  1. Clear copy of NRIC (front and back), current passport, or current driver’s license.

  2. Proof of current residential address (e.g., utility bill, landline phone bill, or bank statement). Please note that this must have been issued (i) within the last three months and (ii) display a name that matches the identification document provided. P.O. Box mailing addresses are not allowed.


Accredited Individual Investor — By Income

Your income in the preceding twelve (12) months exceeds S$300,000 (or the equivalent in a foreign currency)

Supporting Proof Required (please provide either option below. All documents must be dated within the last 3 months unless otherwise stated):

  • IR8A/income tax form declaring personal income not less than S$300,000 (or an equivalent document)

  • A copy of employment letter/contract stating position and income, salary payslip, and bank statement recording such income

Documents for 'know-your-customer' clearance

These documents are required for 'know-your-customer' checks before you may invest in any deal. If you only wish to view deals for now, you need not submit these documents to be accredited.

  1. Clear copy of NRIC (front and back), current passport, or current driver’s license.

  2. Proof of current residential address (e.g., utility bill, landline phone bill, or bank statement). Please note that this must have been issued (i) within the last three months and (ii) display a name that matches the identification document provided. P.O. Box mailing addresses are not allowed.


Accredited Corporate Investor — By Net Assets

Once you select your investor type as "Corporate Investor", you will be guided to complete your KYC directly with a client success agent.

A corporation or partnership with net assets exceeding S$10 million in value (or the equivalent in a foreign currency)

Supporting Proof Required (please provide either option below):

  • The corporation’s most recent audited balance sheet

  • An unaudited balance sheet certified as true by the corporation (dated within the last 12 months)


Accredited Corporate Investor — By Individual Accreditation

Once you select your investor type as "Corporate Investor", you will be guided to complete your KYC directly with a client success agent. 

A corporation or partnership, the sole business of which is to hold investments and the entire share capital of which is owned by one or more persons. Each such person must be an accredited investor.

Supporting documents are required for the accreditation of each owner. Please provide only one of items 1 to 3 below for each owner who is an individual. If an owner is a corporation or partnership, please refer to item 4 below for required documents. All documents must be dated within the last 3 months unless otherwise stated.

1. Owner’s income in the preceding twelve (12) months exceeds S$300,000 (or the equivalent in a foreign currency)

Supporting Proof Required (please provide either option below. All documents must be dated within the last 3 months unless otherwise stated):

  • IR8A/income tax form declaring personal income not less than S$300,000 (or an equivalent document)

  • A copy of employment letter/contract stating position and income, salary payslip, and bank statement recording such income

2. Owner’s net financial assets exceed S$1 million (or the equivalent in a foreign currency)

Supporting Proof Required (please provide either option below. All documents must be dated within the last 3 months unless otherwise stated):

(a) Savings & Deposits

  • Bank Statement

(b) Investments

  • Bank Statement

  • Central Depository (CDP) Statement

  • Brokerage Statement

  • Distributor Statement

3. Owner’s net personal assets exceed S$2 million (or the equivalent in a foreign currency) in value, of which not more than S$1 million (or the equivalent in a foreign currency) of this value comes from the net estimated fair market value of owner’s primary residence.

Net personal assets are calculated by subtracting liabilities from the total value of the owner’s assets.

Supporting Proof Required (all documents must be dated within the last 3 months unless otherwise stated):

(a) Savings & Deposits

  • Bank Statement

(b) Investments

  • Bank Statement

  • Central Depository (CDP) Statement

  • Brokerage Statement

  • Distributor Statement

(c) Fixed Assets

  • Property Tax Statements

Please note that under Singapore law, if the value of the owner’s primary residence is included in calculating net personal assets, the value of the owner’s residence will be taken as the lower of: (i) the residence’s value less any outstanding amounts in respect of any credit facility that is secured by the residence from the estimated fair market value of the residence; or (ii) S$1 million.

(d) Other Assets (e.g., art, jewelry, etc.)

  • Documentary proof of ownership in owner’s name, and the value of the asset(s)

  • Central Depository (CDP) Statement

  • Brokerage Statement

  • Distributor Statement

4. Corporate/Partnership Shareholders

For Corporate/Partnership Shareholders, please refer to Accredited Corporate Investor — By Net Assets above for documents required


Trust Investor — By Net Assets

Once you select your investor type as "Trust Investor", you will be guided to complete your KYC directly with a client success agent. 

A trustee of a trust of which all property and rights of any kind whatsoever held on trust for the beneficiaries of the trust exceed S$10 million in value (or its equivalent in a foreign currency)

Supporting Proof Required (all documents must be dated within the last 3 months unless otherwise stated):

(a) Savings & Deposits

  • Bank Statement

(b) Investments

  • Bank Statement

  • Central Depository (CDP) Statement

  • Brokerage Statement

  • Distributor Statement


For any questions or clarifications, please contact our team at investor.onboarding@alta.exchange.