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title: Product & Technical | Hi 👋How can we help?
description: Navigate Alta's Tech platform effortlessly
---

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1. [Hi 👋How can we help?](https://help.alta.exchange/investor-resources)
2. [Product & Technical](https://help.alta.exchange/investor-resources/product-technical)

# Product & Technical

 Navigate Alta's Tech platform effortlessly

## Account & Profile Settings

- [Why am I required to set a password?](https://help.alta.exchange/investor-resources/why-am-i-required-to-set-a-password)
- [I forgot my login email address. What should I do?](https://help.alta.exchange/investor-resources/i-forgot-my-login-email-address.-what-should-i-do)
- [I forgot my password. How do I reset it?](https://help.alta.exchange/investor-resources/i-forgot-my-password.-how-do-i-reset-it)
- [I did not receive my OTP email](https://help.alta.exchange/investor-resources/i-did-not-receive-my-otp-email)
- [I changed my email and have not received any one-time passwords (OTP) for logins. How can I receive these in my new email?](https://help.alta.exchange/investor-resources/i-changed-my-email-and-have-not-received-any-one-time-passwords-otp-for-logins.-how-can-i-receive-these-in-my-new-email)
- [How do I update my account email address?](https://help.alta.exchange/investor-resources/how-do-i-update-my-account-email-address)
- [What should I do if I receive the error, 'Verification code expired'?](https://help.alta.exchange/investor-resources/what-should-i-do-if-i-receive-the-error-verification-code-expired)
- [What should I do if I receive the error, 'Reset Password Token Expired'?](https://help.alta.exchange/investor-resources/what-should-i-do-if-i-receive-the-error-reset-password-token-expired)
- [How do I login to my account?](https://help.alta.exchange/investor-resources/how-do-i-login-to-my-account)
- [How do I change or update my accreditation status?](https://help.alta.exchange/investor-resources/how-do-i-change-or-update-my-accreditation-status)
- [How do I submit changes to my Know-Your-Client (KYC) documents?](https://help.alta.exchange/investor-resources/how-do-i-submit-changes-to-my-know-your-client-kyc-documents)
- [How do I delete my account?](https://help.alta.exchange/investor-resources/how-do-i-delete-my-account)

See less ▼

- [General](https://help.alta.exchange/investor-resources/general#main-content)

    - [Fee](https://help.alta.exchange/investor-resources/general#fee)
- [Fundraising With Alta Singapore](https://help.alta.exchange/investor-resources/fundraising-with-alta-singapore#main-content)

    - [General](https://help.alta.exchange/investor-resources/fundraising-with-alta-singapore#general)
    - [Submitting A Fundraising Application](https://help.alta.exchange/investor-resources/fundraising-with-alta-singapore#submitting-a-fundraising-application)
    - [Deal Assessment & Screening](https://help.alta.exchange/investor-resources/fundraising-with-alta-singapore#deal-assessment-screening)
    - [Fundraising Process](https://help.alta.exchange/investor-resources/fundraising-with-alta-singapore#fundraising-process)
- [Fundraising with Alta Malaysia](https://help.alta.exchange/investor-resources/fundraising-with-alta-malaysia#main-content)

    - [General](https://help.alta.exchange/investor-resources/fundraising-with-alta-malaysia#general)
    - [Submitting a Fundraising Application](https://help.alta.exchange/investor-resources/fundraising-with-alta-malaysia#submitting-a-fundraising-application)
    - [Fundraising Process](https://help.alta.exchange/investor-resources/fundraising-with-alta-malaysia#fundraising-process)
- [Invest With Alta Singapore](https://help.alta.exchange/investor-resources/invest-with-alta-singapore#main-content)

    - [Equity (Primary & Secondary) for Investors in Singapore](https://help.alta.exchange/investor-resources/invest-with-alta-singapore#equity-primary-secondary-for-investors-in-singapore)
    - [Monetize Shares](https://help.alta.exchange/investor-resources/invest-with-alta-singapore#monetize-shares)
    - [Income Insurance](https://help.alta.exchange/investor-resources/invest-with-alta-singapore#income-insurance)
    - [Funding My Account](https://help.alta.exchange/investor-resources/invest-with-alta-singapore#funding-my-account)
- [Invest With Alta Malaysia](https://help.alta.exchange/investor-resources/invest-with-alta-malaysia#main-content)

    - [ECF](https://help.alta.exchange/investor-resources/invest-with-alta-malaysia#ecf)
    - [Know-Your-Client(KYC)](https://help.alta.exchange/investor-resources/invest-with-alta-malaysia#know-your-clientkyc)
- [Partnerships](https://help.alta.exchange/investor-resources/partnerships)
- [Product & Technical](https://help.alta.exchange/investor-resources/product-technical#main-content)

    - [Account & Profile Settings](https://help.alta.exchange/investor-resources/product-technical#account-profile-settings)
- [Investor Onboarding](https://help.alta.exchange/investor-resources/investor-onboarding)
- [Alta Exchange](https://help.alta.exchange/investor-resources/alta-exchange)
- [Deal FAQs](https://help.alta.exchange/investor-resources/deal-faqs)

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