Find out how you can fund your account on Alta in a few easy steps via bank transfer or PayNow*
Funding your account with Alta can be done via the app, direct bank transfer, or via PayNow. We currently accept the following currencies: SGD, USD, MYR, AUD, GBP, EUR.
Before You Transfer Funds to Alta:
- The fund transfer should be made from a bank account held under your name only.
- Your investment may be transacted in a specific currency, and you will be advised accordingly with which currency to transfer.
- Kindly do not make cash deposits. We cannot accept any funds that are transferred by way of cash deposit.
- In the case of excess funds transferred due to currency discrepancy, Alta is. obligated to process a refund to the same bank account used for transfer. Do note that extra charges for conducting the refund will be borne by you.
- Please transfer your investment within 3 days upon receipt of payment advice.
Kindly note that the trade request will be cancelled if funds are not transferred. - Kindly ensure that fund transfers are made in a timely manner for a smooth investment process.
- Once the transfer is completed, please submit your proof of transfer for our. confirmation. Please allow us up to 5 working days to confirm the transfer of funds. We will update once funds have been sighted.
Account name | AltaX Pte. Ltd. |
Account number | 072-918536-0 |
Bank name | DBS Bank Ltd |
Bank code | 7171 |
Branch name | Raffles Place |
Branch code | 72 |
Swift code | DBSSSGSGXXX |
Paynow to UEN (Only SGD) | 201902743NTBA |
Paynow with QR code (Only SGD) *PayNow participating banks: UOB, Bank of China, Citibank, DBS Bank/POSB, HSBC, ICBC, Maybank, OCBC and Standard Chartered Bank |
Please follow these instructions to complete your transfer of funds
(Note: without following these steps, your funds may take a longer time to be processed.)
- Once the transfer of funds has been effected, send an email to cs@alta.exchange with the subject – "Fund transfer into AltaX Custody"
- Please only use the email address used to create your account with Alta, to facilitate crediting to your custody account.
- Be sure to attach a screenshot of proof of payment.
- If the payment is for a specific order made via the platform, you may also choose to submit via Alta's app.